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Point of Contact
Longan Merchandise Headquarters
23595 Cabot Blvd Ste 111, Suite 111, Hayward, CA 94545
+1 (415) 358-6633
We will be happy to change the shipping address for your order! Please email our Customer Care team by filling out the form on the right with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process.
For more information, please refer to our official FAQ page.
By clicking the support widget on the bottom right corner, you are able to track your package if you enter the order number and email you used at checkout.
When placing an order, you should receive an email confirming your order shortly after completing your transaction. If you do not receive the email, please check your spam or junk folder before contacting Longan Merchandise. Tracking information will be emailed once the order's shipping information is generated. If you have any questions about the delivery of a specific item please contact Longan Merchandise Support.
If you wish to place an order from Longan Merchandise but there something preventing you to do, please try the following options:
- Refresh the webpage
- Use a different browser or different device
- Contact us directly to place an order, with your name, email, shipping address, and items you wish to purchase